Palms Shawarma & Mediterranean Cafe

We had the pleasure of dining at this wonderful restaurant, and couldn't be happier with the experience! My friends and I ordered both the chicken and beef Shawarma, and they were hands down the best and most authentic we've ever tasted. What makes this place truly special is that it's run by a family. You can feel the warmth and passion in every bite. The flavors were absolutely outstanding, and the quality of the meat was top-notch. The Shawarmas were perfectly seasoned and cooked to perfection, resulting in a mouthwatering and satisfying meal. If you're a Shawarma enthusiast or just looking for an authentic and delicious meal, I highly recommend giving this family-run restaurant a try. You won't be disappointed! We can't wait to come back for more.

Amazing food and customer service! The family platters were very good portions

I had an awesome experience here! From the moment I walked in, the staff were friendly and welcoming, and they took the time to make sure everything was just right. The shawarma was flavorful and juicy, with fresh toppings and perfectly warm pita — truly one of the best I’ve had in Niagara Falls. The portions were generous and satisfying, falafel was delicious too. I also appreciated how affordable everything was for the quality and quantity you get. This place really delivers on taste, service, and value. Highly recommended — I’ll definitely be back!

I had the best experience at this place .The girl working there alone was amazing—super friendly, efficient, and made me feel so welcome. Even though she was managing everything on her own, she still took the time to make my order exactly how I wanted it. The shawarma was delicious, fresh, and packed with flavor. It's clear she knows what she's doing and genuinely cares about giving customers a great experience. If you haven't been here yet, definitely check it out—you won’t regret it!

Nice and clean place, lots of room for big group, clean washrooms, Overall all food was dry and may be a day or more old... Pleasant atmosphere the customers service was great beyond what we expect, MUST GO THROUGH THE BILL BEFORE YOU PAY! We were served by OMAR very polite and friendly gentleman

What a fantastic dining experience! The Syrian/Mediterranean food was outstanding, and the service was just as impressive. The owner was extremely kind and attentive, going above and beyond to make us feel comfortable. Everything was made fresh to order, and you could truly taste the quality in every bite. The chicken shawarma platter and falafel platter were phenomenal—generous portions, beautifully presented, and full of flavor. Celebrating our anniversary here made it extra special. We felt truly taken care of. Highly recommend this place!

food is great. great vibe. must visit for shawarma bowl. we tried chicken 50-50 bowl and Shawarma wraps. cant wait to try their Palace Shawarma tray.

Great Syrian/Mediterranean food, great service. The owner was very polite and an amazing host. He prepares all dishes on spot, fresh and yummy. We had the chicken shawarma platter and falafel platter, they were the best - taste, plating, portion. We were truly pampered for our anniversary. Highly recommended.